Privacy Policy

Last Updated

Jan 7, 2026

Privacy Policy

Manifold Health (“Manifold Health,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data in connection with your use of our website, platform, and services.

1. Introduction

1.1 Scope

This Privacy Policy applies to all visitors, customers, and users (“Users”) of the Manifold Health platform and related services.

1.2 Data Controller

Manifold Health, Inc., a company registered in the United States of America, is the data controller responsible for the collection and processing of personal data as described in this Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Account Information

Information such as name, email address, job title, organization name, and other details provided when creating or managing an account.

2.2 Usage Information

Information about how Users interact with the platform, including access logs, feature usage, timestamps, device type, browser type, and IP address.

2.3 Billing and Payment Information

Billing details and transaction information provided by Customers. Payment information is processed securely by third-party payment processors; Manifold Health does not store full credit card numbers.

2.4 Communications

Information provided when contacting Manifold Health, including emails or messages sent to sales, support, or other teams.

2.5 Health-Related or Technical Data (Enterprise Use Only)

Where applicable and contractually agreed, the platform may process health-related, laboratory, eligibility, or operational data on behalf of Customers. Such data is processed solely in accordance with customer instructions and applicable law.

3. How We Use Your Information

We use personal data to:

  • Provide, operate, and maintain the Manifold Health platform

  • Improve platform performance, functionality, and security

  • Process subscriptions, billing, and invoices

  • Respond to inquiries and provide customer support

  • Send service-related communications, product updates, or marketing messages (with opt-out options where required)

  • Comply with legal obligations and enforce our terms

4. Sharing of Data

4.1 No Sale of Personal Data

Manifold Health does not sell personal data.

4.2 Service Providers

We may share data with trusted third-party service providers (such as hosting, analytics, and payment processing vendors) solely to support platform operations and only under appropriate confidentiality and security obligations.

4.3 Legal Requirements

We may disclose information if required to do so by law, regulation, subpoena, or court order, or to protect the rights, safety, or security of Manifold Health or others.

5. Data Retention

5.1 Retention Period

Personal data is retained only for as long as necessary to provide services, meet contractual obligations, comply with legal requirements, or resolve disputes.

5.2 Deletion Requests

Customers and Users may request deletion of their personal data, subject to legal and contractual limitations, by contacting Manifold Health.

6. Security

6.1 Safeguards

Manifold Health implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction.

6.2 User Responsibilities

No system is entirely secure. Users are responsible for maintaining the confidentiality of their login credentials and for all activity conducted under their accounts.

7. Your Rights

7.1 Data Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data.

7.2 Exercising Your Rights

To exercise your rights or ask questions about this Privacy Policy, please contact:

privacy@manifoldhealth.ai
For platform support inquiries:
support@manifoldhealth.ai

Health intelligence starts here.

631 897 5215

info@manifoldhealth.ai

New York, NY, USA

@ 2025 Manifold Health All rights reserved

Manifold Health is a health intelligence software provider, not a healthcare provider, insurer, health plan, or medical device manufacturer. The services provided by Manifold Health are intended solely for business and enterprise use and do not include the provision of medical care, diagnosis, treatment, insurance coverage, or payment processing. Manifold Health’s platform is designed to enhance visibility, automation, and decision-making across population health, risk modeling, and cost management workflows. Insights generated by the platform are intended for informational and operational planning purposes only and should not be interpreted as medical advice, clinical guidance, underwriting determinations, or a substitute for professional medical, actuarial, legal, or financial consultation. Access to the Manifold Health platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection and privacy laws and stored using enterprise-grade security controls. Manifold Health makes no representations or guarantees regarding clinical outcomes, cost savings, compliance determinations, underwriting decisions, or financial performance resulting from use of the platform. All third-party data sources, integrations, and APIs are provided “as is,” and Manifold Health assumes no responsibility for the accuracy, availability, or continued support of connected services. Manifold Health does not perform claims adjudication, insurance underwriting, regulatory reporting, or clinical decision-making unless explicitly agreed upon through a written service agreement. Use of the Manifold Health platform may involve the transmission of health, claims, eligibility, or laboratory data through secure APIs or manually uploaded files. Customers are solely responsible for ensuring the accuracy of their data, maintaining compliance with applicable laws and regulations (including HIPAA where applicable), and determining how platform insights are used within their organization. Any predictive models, forecasts, or AI-driven insights provided by Manifold Health are forward-looking in nature and should not be relied upon as the sole basis for healthcare, coverage, or financial decisions. Manifold Health is not intended for personal or consumer use. Availability of features—including analytics, forecasting, and automation—may vary by plan level, data source, and geographic region. Manifold Health, Inc. is a privately held company registered in the United States of America. For questions regarding platform usage, licensing, data security, or compliance, please refer to our Help Center or contact support@manifoldhealth.ai.

Health intelligence starts here.

631 897 5215

info@manifoldhealth.ai

New York, NY, USA

@ 2025 Manifold Health All rights reserved

Manifold Health is a health intelligence software provider, not a healthcare provider, insurer, health plan, or medical device manufacturer. The services provided by Manifold Health are intended solely for business and enterprise use and do not include the provision of medical care, diagnosis, treatment, insurance coverage, or payment processing. Manifold Health’s platform is designed to enhance visibility, automation, and decision-making across population health, risk modeling, and cost management workflows. Insights generated by the platform are intended for informational and operational planning purposes only and should not be interpreted as medical advice, clinical guidance, underwriting determinations, or a substitute for professional medical, actuarial, legal, or financial consultation. Access to the Manifold Health platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection and privacy laws and stored using enterprise-grade security controls. Manifold Health makes no representations or guarantees regarding clinical outcomes, cost savings, compliance determinations, underwriting decisions, or financial performance resulting from use of the platform. All third-party data sources, integrations, and APIs are provided “as is,” and Manifold Health assumes no responsibility for the accuracy, availability, or continued support of connected services. Manifold Health does not perform claims adjudication, insurance underwriting, regulatory reporting, or clinical decision-making unless explicitly agreed upon through a written service agreement. Use of the Manifold Health platform may involve the transmission of health, claims, eligibility, or laboratory data through secure APIs or manually uploaded files. Customers are solely responsible for ensuring the accuracy of their data, maintaining compliance with applicable laws and regulations (including HIPAA where applicable), and determining how platform insights are used within their organization. Any predictive models, forecasts, or AI-driven insights provided by Manifold Health are forward-looking in nature and should not be relied upon as the sole basis for healthcare, coverage, or financial decisions. Manifold Health is not intended for personal or consumer use. Availability of features—including analytics, forecasting, and automation—may vary by plan level, data source, and geographic region. Manifold Health, Inc. is a privately held company registered in the United States of America. For questions regarding platform usage, licensing, data security, or compliance, please refer to our Help Center or contact support@manifoldhealth.ai.

Health intelligence starts here.

631 897 5215

info@manifoldhealth.ai

New York, NY, USA

@ 2025 Manifold Health All rights reserved

Manifold Health is a health intelligence software provider, not a healthcare provider, insurer, health plan, or medical device manufacturer. The services provided by Manifold Health are intended solely for business and enterprise use and do not include the provision of medical care, diagnosis, treatment, insurance coverage, or payment processing. Manifold Health’s platform is designed to enhance visibility, automation, and decision-making across population health, risk modeling, and cost management workflows. Insights generated by the platform are intended for informational and operational planning purposes only and should not be interpreted as medical advice, clinical guidance, underwriting determinations, or a substitute for professional medical, actuarial, legal, or financial consultation. Access to the Manifold Health platform is subject to our Terms of Use and Privacy Policy. Data entered into the platform is processed in accordance with applicable data protection and privacy laws and stored using enterprise-grade security controls. Manifold Health makes no representations or guarantees regarding clinical outcomes, cost savings, compliance determinations, underwriting decisions, or financial performance resulting from use of the platform. All third-party data sources, integrations, and APIs are provided “as is,” and Manifold Health assumes no responsibility for the accuracy, availability, or continued support of connected services. Manifold Health does not perform claims adjudication, insurance underwriting, regulatory reporting, or clinical decision-making unless explicitly agreed upon through a written service agreement. Use of the Manifold Health platform may involve the transmission of health, claims, eligibility, or laboratory data through secure APIs or manually uploaded files. Customers are solely responsible for ensuring the accuracy of their data, maintaining compliance with applicable laws and regulations (including HIPAA where applicable), and determining how platform insights are used within their organization. Any predictive models, forecasts, or AI-driven insights provided by Manifold Health are forward-looking in nature and should not be relied upon as the sole basis for healthcare, coverage, or financial decisions. Manifold Health is not intended for personal or consumer use. Availability of features—including analytics, forecasting, and automation—may vary by plan level, data source, and geographic region. Manifold Health, Inc. is a privately held company registered in the United States of America. For questions regarding platform usage, licensing, data security, or compliance, please refer to our Help Center or contact support@manifoldhealth.ai.